2021 Volkswagen Id.4: Reliability Data

507
Total Complaints
28,500mi
Median Mileage
Electrical System
Top Issue
59
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

11,164 25th Percentile
28,500 Median Mileage
45,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
156
Unknown Or Other
54
Service Brakes
31
Vehicle Speed Control
27
Fuel/Propulsion System
21
Adaptive Cruise Control
19
Power Train
16
Steering
16
Structure
16
Engine
14

Severity Assessment

59
Crashes
1
Fires
36
Injuries
0
Deaths

Sample Complaint Reports

"The infotainment panel sporadically shuts off. This has happened four times in the two months I’ve owned the car. Safety features like the backup camera, proximity sensors, and safety feature controls are not accessible."
"While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power."
"While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 156 complaints
25th: 10,000 mi Median: 22,000 mi 75th: 35,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 177 FL: 42 MD: 29 TX: 27 AZ: 22 MA: 21 WA: 21 NJ: 19 NC: 18 OH: 12

Who Files Complaints?

0.2%
Original Owners
99.8%
Second+ Owners

Volkswagen Id.4 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
202222830
202375498
2024774
20253714

Active Recalls (11)

Federal safety recalls issued for this vehicle.

Gear Box (Other Than Rack And Pinion)
Campaign 21V852000 | 03/11/2021
An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
Retractor
Campaign 21V607000 | 04/08/2021
An unsecured child restraint system can increase the risk of injury during a crash.
Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
Retractor
Campaign 21V606000 | 05/08/2021
An unsecured child restraint system can increase the risk of injury during a crash.
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this
Headlights
Campaign 21V413000 | 02/06/2021
Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
Traction Battery
Campaign 22V162000 | 16/03/2022
An unreliable battery connection may cause a stall, increasing the risk of a crash.
Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
Frontal
Campaign 22V858000 | 02/11/2022
An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
Software
Campaign 23V040000 | 01/02/2023
A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is
Exterior
Campaign 23V312000 | 03/05/2023
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was r
Software
Campaign 24V344000 | 15/05/2024
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Exterior
Campaign 24V651000 | 04/09/2024
A vehicle door that opens unexpectedly while driving increases the risk of injury.
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9.
Gear Position Indication (Prndl)
Campaign 25V120000 | 27/02/2025
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

Looking for a replacement?

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28