2023 Chrysler Pacifica: Reliability Data
Source: NHTSA — 184 complaints
184
Total Complaints
8,250mi
Median Mileage
Engine
Top Issue
1
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
850
25th Percentile
8,250
Median Mileage
18,500
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Engine
40
Electrical System
29
Power Train
27
Air Bags
26
Unknown Or Other
17
Fuel/Propulsion System
11
Steering
8
Vehicle Speed Control
5
Service Brakes
5
Blind Spot Detection
3
Severity Assessment
1
Crashes
0
Fires
0
Injuries
0
Deaths
Sample Complaint Reports
"Purchased a brand new 2023 1/6 or 1/7 Jan 18 I ran over a speed bump and the the bottom of the van plastic cover was hit and had to take it into the dealership service center to have it re attached 1/24 family went on a 200+ mile trip and back with no problem 1/27 the van started to give me error..."
"1. Engine Light and the "A" warning light stay on while driving. 2. It's unsafe with family in the car; fear it will shut off on the highway. 3. yes, the dealer has agreed its a defeated part causing the engine to light to come on 4. No warning lights before driving a car for a week."
"2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
29 complaints
Median: 14,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 33
VA: 13
PA: 12
TX: 11
FL: 10
NY: 8
MD: 7
GA: 7
MN: 7
WI: 6
Chrysler Pacifica — Other Years
See how this model compares across different model years.
Active Recalls (10)
Federal safety recalls issued for this vehicle.
Connectors/Plugs/Receptacles
Campaign 23V010000 | 17/01/2023
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05
Hoses, Lines/Piping, And Fittings
Campaign 23V500000 | 20/07/2023
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
12V/24V/48V Battery
Campaign 23V753000 | 09/11/2023
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-
Driver Clockspring/Spiral Cassette
Campaign 24V199000 | 14/03/2024
An air bag that does not deploy in a crash can increase the risk of injury.
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B
Camera
Campaign 24V436000 | 13/06/2024
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Curtain
Campaign 24V793000 | 24/10/2024
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Camera
Campaign 25V388000 | 12/06/2025
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
Curtain
Campaign 25V302000 | 08/05/2025
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
Latch/Anchor
Campaign 25V876000 | 17/12/2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Latch/Anchor
Campaign 25V877000 | 17/12/2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Extend Your Engine Life
Based on the most common issues reported for this vehicle.
- Change oil on schedule — this is the single most important thing you can do
- Use the manufacturer-recommended oil weight and type
- Replace the air filter every 15,000-30,000 miles
- Don't ignore the check engine light — small issues become expensive fast
- Let the engine warm up for 30 seconds before driving hard in cold weather
- Address coolant leaks immediately to prevent overheating damage
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28