2023 Tesla Model X: Reliability Data
Source: NHTSA — 254 complaints
254
Total Complaints
1,471mi
Median Mileage
Unknown Or Other
Top Issue
29
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
250
25th Percentile
1,471
Median Mileage
5,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Unknown Or Other
86
Steering
45
Electrical System
20
Service Brakes
10
Adaptive Cruise Control
10
Body
9
Seat Belts
8
Vehicle Speed Control
7
Automatic Emergency Braking
7
Air Bags
6
Severity Assessment
29
Crashes
2
Fires
18
Injuries
0
Deaths
Sample Complaint Reports
"There is an issue with the GPS in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. This is very dangerous as when using Autopilot, it uses map data to set the cruising speed, and if the GPS is reporting th..."
"Seatbelt anchor broken/came off"
"The car has a little button to press for the horn rather than having the horn be in the center of the cars steering wheel. Per Tesla this is possible but is locked and needs a firmware upgrade to be active. This was announced almost 1 year ago. When driving yesterday a car began merging into my lane..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
20 complaints
25th: 100 mi
Median: 1,000 mi
75th: 1,942 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 76
TX: 21
VA: 17
WA: 17
NY: 15
PA: 13
NJ: 12
FL: 11
IL: 8
NV: 7
Tesla Model X — Other Years
See how this model compares across different model years.
Active Recalls (16)
Federal safety recalls issued for this vehicle.
Software
Campaign 22V843000 | 15/11/2022
A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
Automated/Adaptive Steering
Campaign 23V085000 | 15/02/2023
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Back Over Prevention
Campaign 23V244000 | 05/04/2023
A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
Camera
Campaign 23V489000 | 14/07/2023
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Front
Campaign 23V488000 | 14/07/2023
A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla'
Electrical System
Campaign 23V679000 | 11/10/2023
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
Steering Wheel/Handle Bar
Campaign 23V743000 | 03/11/2023
An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
Software
Campaign 23V838000 | 12/12/2023
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Latch
Campaign 23V862000 | 19/12/2023
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Camera
Campaign 24V035000 | 22/01/2024
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Instrument Cluster/Panel
Campaign 24V051000 | 30/01/2024
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Warning Light/Devices
Campaign 24V376000 | 28/05/2024
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Latch
Campaign 24V554000 | 24/07/2024
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Software
Campaign 25V002000 | 07/01/2025
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March
Air Bags
Campaign 25V172000 | 19/03/2025
An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Cushion
Campaign 24V967000 | 24/12/2024
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
General Vehicle Maintenance
Based on the most common issues reported for this vehicle.
- Follow the manufacturer's maintenance schedule in your owner's manual
- Don't ignore warning lights — early diagnosis prevents expensive repairs
- Keep records of all maintenance and repairs
- Use OEM or equivalent-quality parts for repairs
- Address unusual noises, vibrations, or smells promptly
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28