2023 Tesla Model Y: Reliability Data
Source: NHTSA — 1788 complaints
1788
Total Complaints
4,450mi
Median Mileage
Adaptive Cruise Control
Top Issue
280
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
1,250
25th Percentile
4,450
Median Mileage
14,375
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Adaptive Cruise Control
280
Automatic Emergency Braking
220
Steering
175
Vehicle Speed Control
155
Service Brakes
142
Unknown Or Other
130
Warnings
87
Electrical System
85
Suspension
79
Visibility/Wiper
56
Severity Assessment
280
Crashes
6
Fires
135
Injuries
1
Deaths
Sample Complaint Reports
"I was driving at about 40 MPH on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. then I cannot put car in drive mode and called maker's roadside assistance and 911. ..."
"When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. Itâs quite scary and dangerous."
"When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. Itâs quite scary and dangerous."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Adaptive Cruise Control
280 complaints
25th: 1,008 mi
Median: 3,000 mi
75th: 4,000 mi
Automatic Emergency Braking
220 complaints
25th: 1,189 mi
Median: 2,500 mi
75th: 4,125 mi
Steering
175 complaints
25th: 1,400 mi
Median: 20,000 mi
75th: 40,000 mi
Vehicle Speed Control
155 complaints
25th: 2,300 mi
Median: 6,400 mi
75th: 11,250 mi
Service Brakes
142 complaints
25th: 2,927 mi
Median: 6,179 mi
75th: 17,709 mi
Where Are Complaints Coming From?
Top states by complaint count.
CA: 476
TX: 149
WA: 93
CO: 89
VA: 89
NJ: 83
FL: 68
GA: 65
IL: 59
AZ: 56
Who Files Complaints?
0.1%
Original Owners
99.9%
Second+ Owners
Tesla Model Y — Other Years
See how this model compares across different model years.
Active Recalls (15)
Federal safety recalls issued for this vehicle.
Tail Lights
Campaign 22V844000 | 15/11/2022
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Subframe/Mounting Bracket
Campaign 22V895000 | 05/12/2022
A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-31-002.
Automated/Adaptive Steering
Campaign 23V085000 | 15/02/2023
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Critical Fasteners
Campaign 23V130000 | 27/02/2023
A loose seat frame bolt may reduce the seat belt system's performance, increasing the risk of injury during a crash.
Tesla Service Centers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed April 25, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-13-001.
Steering Wheel/Handle Bar
Campaign 23V385000 | 30/05/2023
A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.
Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters were be mailed July 28, 2023. Tesla's number for this recall is SB-23-32-001.
Traction Battery
Campaign 23V434000 | 19/06/2023
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.
Camera
Campaign 23V489000 | 14/07/2023
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Software
Campaign 23V838000 | 12/12/2023
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Camera
Campaign 24V035000 | 22/01/2024
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Instrument Cluster/Panel
Campaign 24V051000 | 30/01/2024
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Warning Light/Devices
Campaign 24V376000 | 28/05/2024
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Latch
Campaign 24V554000 | 24/07/2024
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Pressure Monitoring And Regulating Systems
Campaign 24V935000 | 17/12/2024
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Software
Campaign 25V002000 | 07/01/2025
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March
Electric Power Assist System
Campaign 25V092000 | 14/02/2025
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
General Vehicle Maintenance
Based on the most common issues reported for this vehicle.
- Follow the manufacturer's maintenance schedule in your owner's manual
- Don't ignore warning lights — early diagnosis prevents expensive repairs
- Keep records of all maintenance and repairs
- Use OEM or equivalent-quality parts for repairs
- Address unusual noises, vibrations, or smells promptly
Vehicle Rankings
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28