2023 Toyota Highlander: Reliability Data
Source: NHTSA — 194 complaints
194
Total Complaints
28,000mi
Median Mileage
Unknown Or Other
Top Issue
14
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
8,874
25th Percentile
28,000
Median Mileage
49,050
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Unknown Or Other
36
Engine
26
Structure
15
Fuel/Propulsion System
14
Service Brakes
13
Power Train
13
Body
12
Electrical System
9
Air Bags
9
Vehicle Speed Control
7
Severity Assessment
14
Crashes
0
Fires
13
Injuries
0
Deaths
Sample Complaint Reports
"The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary."
"The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary."
"******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Structure
15 complaints
Median: 8,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
FL: 21
CA: 19
IL: 18
TX: 17
OR: 11
AZ: 10
OH: 9
NC: 7
GA: 7
SC: 6
Toyota Highlander — Other Years
See how this model compares across different model years.
Active Recalls (9)
Federal safety recalls issued for this vehicle.
Column
Campaign 23V480000 | 12/07/2023
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Bumpers
Campaign 23V720000 | 26/10/2023
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Tires
Campaign 24V419000 | 06/06/2024
Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
Tires
Campaign 24V452000 | 18/06/2024
Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
Labels
Campaign 24V548000 | 23/07/2024
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Column
Campaign 25V040000 | 29/01/2025
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Instrument Cluster/Panel
Campaign 25V595000 | 11/09/2025
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Dealers will update the instrument panel software for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Owners may contact Toyota's custo
Display Function
Campaign 25V744000 | 30/10/2025
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Recliner
Campaign 26V128000 | 05/03/2026
A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner notification letters are expected to be mailed April 20, 2026. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
General Vehicle Maintenance
Based on the most common issues reported for this vehicle.
- Follow the manufacturer's maintenance schedule in your owner's manual
- Don't ignore warning lights — early diagnosis prevents expensive repairs
- Keep records of all maintenance and repairs
- Use OEM or equivalent-quality parts for repairs
- Address unusual noises, vibrations, or smells promptly
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28