2024 Chrysler Pacifica: Reliability Data

44
Total Complaints
Electrical System
Top Issue
4
Crash Reports

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
8
Power Train
6
Air Bags
5
Engine
5
Adaptive Cruise Control
4
Unknown Or Other
4
Service Brakes
3
Body
2
Steering
2
Seats
1

Severity Assessment

4
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"On a brand new vehicle with less than a few hundred miles, the electronic parking brake engaged and would not disengage until the battery was disconnected. This left an error code and the dealership replaced brake actuator. Then, the SafeHold feature started to randomly activate when vehicle start..."
"We were rear ended on the highway, the driver seat broke a part came off and the back of the seat went back instead of staying upright. I’m not sure where the vehicle is after we released it to the insurance company on 09-11-24 The driver has back pain and the back of the seat didn’t stay wher..."
"I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

MI: 11 NC: 6 OH: 5 CA: 4 NY: 4 TX: 3 NJ: 3 ME: 3 OK: 1 MO: 1

Chrysler Pacifica — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2004133151
2005180040
2006105533
200748111
20081543
2017226971
2018123950
201942715
20202357
202163419
202229512
20231841
2025213

Active Recalls (8)

Federal safety recalls issued for this vehicle.

Driver Clockspring/Spiral Cassette
Campaign 24V199000 | 14/03/2024
An air bag that does not deploy in a crash can increase the risk of injury.
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B
Critical Fasteners
Campaign 24V238000 | 28/03/2024
A windshield that detaches from the vehicle during a crash can increase the risk of injury.
Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
Traction Control System
Campaign 24V240000 | 28/03/2024
An inactive traction control system can increase the risk of a crash.
Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.
Barriers
Campaign 24V888000 | 25/11/2024
A seat positioned too close to the air bag can increase the risk of injury during a crash.
Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.
Curtain
Campaign 25V302000 | 08/05/2025
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
Tv/Radio/Speakers
Campaign 25V471000 | 17/07/2025
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
Latch/Anchor
Campaign 25V876000 | 17/12/2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Latch/Anchor
Campaign 25V877000 | 17/12/2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Maintain Your Electrical System

Based on the most common issues reported for this vehicle.

  • Clean battery terminals annually with baking soda and water
  • Replace the battery every 3-5 years before it leaves you stranded
  • Don't leave accessories running with the engine off
  • Check for corroded ground connections if you have intermittent electrical issues
  • Replace dim headlights promptly — they're a safety issue and a wiring symptom

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28