2024 Ford Explorer: Reliability Data
Source: NHTSA — 21 complaints
21
Total Complaints
5,080mi
Median Mileage
Unknown Or Other
Top Issue
0
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
3,600
25th Percentile
5,080
Median Mileage
9,967
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Unknown Or Other
3
Suspension
3
Seats
2
Steering
2
Visibility/Wiper
2
Latch
1
Power Train
1
Automatic Steering
1
Warnings
1
Automatic Emergency Braking
1
Severity Assessment
0
Crashes
1
Fires
0
Injuries
0
Deaths
Sample Complaint Reports
"The contact rented a 2024 Ford Explorer. The contact stated that while driving at approximately 15-20 MPH, the hood became ajar, raised up, and struck the windshield. The windshield shattered and sprayed shards of glass onto the occupants inside the vehicle. There were no reported injuries. The Poli..."
"This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investi..."
"This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investi..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
Where Are Complaints Coming From?
Top states by complaint count.
CA: 3
WV: 3
NC: 3
TX: 2
NY: 2
MD: 2
WA: 2
AR: 1
WI: 1
ID: 1
Ford Explorer — Other Years
See how this model compares across different model years.
| Year | Complaints | Crashes |
|---|---|---|
| 1991 | 764 | 70 |
| 1992 | 848 | 54 |
| 1993 | 1151 | 98 |
| 1994 | 1531 | 124 |
| 1995 | 1048 | 107 |
| 1996 | 1818 | 248 |
| 1997 | 2149 | 180 |
| 1998 | 2374 | 219 |
| 1999 | 1737 | 143 |
| 2000 | 1203 | 115 |
| 2001 | 500 | 82 |
| 2002 | 4095 | 178 |
| 2003 | 1368 | 70 |
| 2004 | 1647 | 69 |
| 2005 | 604 | 30 |
| 2006 | 788 | 18 |
| 2007 | 271 | 14 |
| 2008 | 215 | 8 |
| 2009 | 49 | 8 |
| 2010 | 155 | 13 |
| 2011 | 1481 | 48 |
| 2012 | 1013 | 14 |
| 2013 | 2757 | 61 |
| 2014 | 2011 | 48 |
| 2015 | 2138 | 52 |
| 2016 | 2940 | 56 |
| 2017 | 1927 | 53 |
| 2018 | 819 | 23 |
| 2019 | 306 | 2 |
| 2020 | 1544 | 50 |
| 2021 | 492 | 21 |
| 2022 | 308 | 25 |
| 2023 | 126 | 11 |
| 2025 | 111 | 11 |
Active Recalls (8)
Federal safety recalls issued for this vehicle.
Hybrid Propulsion System
Campaign 24V685000 | 13/09/2024
A short circuit increases the risk of a fire.
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Labels
Campaign 24V852000 | 08/11/2024
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Mid/Rear Assembly
Campaign 25V393000 | 13/06/2025
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Software
Campaign 25V442000 | 27/06/2025
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Trailer Hitches
Campaign 25V687000 | 10/10/2025
While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.
Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) i
Engine Block Heater
Campaign 26V012000 | 15/01/2026
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipa
Software
Campaign 26V123000 | 03/03/2026
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed April 17, 2026. Additional letters will be sent once the final remedy is available, anticipated second quarter of 2026. Owners may contact Ford customer service at 1-866-436-733
Seat Belts
Campaign 26V159000 | 17/03/2026
A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters are expected to be mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Veh
General Vehicle Maintenance
Based on the most common issues reported for this vehicle.
- Follow the manufacturer's maintenance schedule in your owner's manual
- Don't ignore warning lights — early diagnosis prevents expensive repairs
- Keep records of all maintenance and repairs
- Use OEM or equivalent-quality parts for repairs
- Address unusual noises, vibrations, or smells promptly
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28