2024 Jeep Grand Cherokee: Reliability Data
Source: NHTSA — 355 complaints
355
Total Complaints
12,000mi
Median Mileage
Electrical System
Top Issue
9
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
4,312
25th Percentile
12,000
Median Mileage
18,250
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
Electrical System
90
Engine
81
Fuel/Propulsion System
34
Unknown Or Other
25
Power Train
21
Service Brakes
16
Automatic Emergency Braking
16
Exterior Lighting
14
Warnings
8
Vehicle Speed Control
7
Severity Assessment
9
Crashes
0
Fires
1
Injuries
1
Deaths
Sample Complaint Reports
"Fuel gauge does not display accurate fuel amount. Gauge is stuck in 3/4 full tank hereby misleading how much fuel is in vehicle. This is on a brand new delivered jeep. Risk of running out of fuel with no warning whatsoever."
"Just purchased a new 2024 Jeep Grand Cherokee Altitude - vehicle is not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. In 2021 there..."
"When Vehicle is operated with the head lights in auto mode the operator is unable to activate the High Beam head lights with the paddle. The operator has to switch the headlights to a manual mode and then may activate the bright lights. The vehicle is not equipped with auto high beams. Vehicle was r..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Electrical System
90 complaints
25th: 4,417 mi
Median: 12,000 mi
75th: 16,000 mi
Engine
81 complaints
25th: 9,190 mi
Median: 12,450 mi
75th: 26,750 mi
Power Train
21 complaints
25th: 12,000 mi
Median: 12,000 mi
75th: 18,000 mi
Where Are Complaints Coming From?
Top states by complaint count.
NY: 48
CO: 39
FL: 27
MI: 22
NJ: 22
WI: 21
IL: 19
OH: 17
TX: 13
PA: 12
Jeep Grand Cherokee — Other Years
See how this model compares across different model years.
| Year | Complaints | Crashes |
|---|---|---|
| 1993 | 784 | 68 |
| 1994 | 775 | 142 |
| 1995 | 983 | 146 |
| 1996 | 1249 | 156 |
| 1997 | 1432 | 143 |
| 1998 | 1349 | 194 |
| 1999 | 2319 | 157 |
| 2000 | 1855 | 132 |
| 2001 | 1128 | 95 |
| 2002 | 1770 | 98 |
| 2003 | 887 | 60 |
| 2004 | 1570 | 149 |
| 2005 | 2732 | 137 |
| 2006 | 1750 | 79 |
| 2007 | 1475 | 47 |
| 2008 | 990 | 35 |
| 2009 | 195 | 9 |
| 2010 | 171 | 18 |
| 2011 | 2421 | 90 |
| 2012 | 2308 | 72 |
| 2013 | 1102 | 41 |
| 2014 | 3365 | 224 |
| 2015 | 1725 | 179 |
| 2016 | 434 | 45 |
| 2017 | 552 | 38 |
| 2018 | 1160 | 75 |
| 2019 | 516 | 25 |
| 2020 | 329 | 39 |
| 2021 | 643 | 34 |
| 2022 | 415 | 12 |
| 2023 | 617 | 26 |
| 2025 | 87 | 3 |
Active Recalls (13)
Federal safety recalls issued for this vehicle.
Defroster/Defogger/Hvac System
Campaign 24V111000 | 15/02/2024
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Headlights
Campaign 24V130000 | 22/02/2024
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Arm
Campaign 24V131000 | 22/02/2024
A loss of vehicle control increases the risk of a crash.
Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Camera
Campaign 24V289000 | 25/04/2024
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Frontal
Campaign 24V346000 | 16/05/2024
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Vehicle Tether Anchor
Campaign 24V586000 | 08/08/2024
A child that is not properly restrained during a crash can have an increased risk of injury.
Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Speedometer/Odometer
Campaign 24V872000 | 19/11/2024
Driving without knowing the vehicle's actual speed increases the risk of a crash.
Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Side/Window
Campaign 24V897000 | 27/11/2024
An air bag that does not deploy during a crash increases the risk of injury.
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Radiator Assembly
Campaign 24V926000 | 12/12/2024
An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Software
Campaign 24V944000 | 19/12/2024
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Head Restraint
Campaign 25V472000 | 17/07/2025
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Propulsion System
Campaign 25V576000 | 04/09/2025
A loss of drive power increases the risk of a crash.
Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall wi
Traction Battery
Campaign 25V741000 | 30/10/2025
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning
Maintain Your Electrical System
Based on the most common issues reported for this vehicle.
- Clean battery terminals annually with baking soda and water
- Replace the battery every 3-5 years before it leaves you stranded
- Don't leave accessories running with the engine off
- Check for corroded ground connections if you have intermittent electrical issues
- Replace dim headlights promptly — they're a safety issue and a wiring symptom
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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28