2024 Ram 2500: Reliability Data

63
Total Complaints
7,050mi
Median Mileage
Service Brakes
Top Issue
13
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,062 25th Percentile
7,050 Median Mileage
21,010 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Service Brakes
10
Electrical System
9
Power Train
7
Engine
7
Air Bags
3
Automatic Emergency Braking
3
Unknown Or Other
3
Seat Belts
3
Tires
2
Warnings
2

Severity Assessment

13
Crashes
2
Fires
12
Injuries
0
Deaths

Sample Complaint Reports

"Took my vehicle to dealer I purchase from for the SCCM recall according to the service advisor she said they flashed the truck and that it was going to need the SCCM replaced based on their findings that they were going to order the part weeks went by with no calls from dealer on parts I made anothe..."
"Tire Size 245/70R 17E 3 out of the 4 tires showing thread chunking and thread being pulled tires where torn but not cut. Truck was vibrating took to a tire shop and tires where inspected and they called it a manufacturer defect. Firestone locations did not want to take responsibility neither di..."
"Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue i..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

TX: 5 WY: 5 OH: 4 OR: 4 FL: 4 NY: 4 NV: 4 MT: 3 AR: 3 AK: 3

Ram 2500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201030911
201327210
201448219
201528617
201636219
201796912
2018355450
201924914
20202249
20211507
202224915
2023584
2025700

Active Recalls (3)

Federal safety recalls issued for this vehicle.

Display Function
Campaign 23V654000 | 28/09/2023
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Steering Control Module
Campaign 23V799000 | 28/11/2023
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this rec
Driver Clockspring/Spiral Cassette
Campaign 24V199000 | 14/03/2024
An air bag that does not deploy in a crash can increase the risk of injury.
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B

Extend Your Brake Life

Based on the most common issues reported for this vehicle.

  • Replace brake pads before they wear to the metal — rotors cost 3x more
  • Flush brake fluid every 2-3 years regardless of mileage
  • Don't ride the brakes downhill — use engine braking
  • Address any grinding, pulsing, or pulling immediately
  • Have brakes inspected during every tire rotation

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28