2024 Tesla Model X: Reliability Data

32
Total Complaints
Unknown Or Other
Top Issue
4
Crash Reports

What Fails?

Most reported component issues from NHTSA complaints.

Unknown Or Other
5
Adaptive Cruise Control
4
Automatic Emergency Braking
4
Suspension
3
Air Bags
2
Exterior Lighting
2
Electrical System
2
Seat Belts
2
Vehicle Speed Control
2
Service Brakes
1

Severity Assessment

4
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corre..."
"Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corre..."
"The vehicle consistently displays the message "Rear right safety restraint system fault" on the dashboard since its delivery in January 2024. This indicates a potential malfunction in the airbag or seatbelt system, posing a safety risk to passengers occupying the rear right seat while the vehicle is..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

CA: 12 GA: 6 NJ: 4 CO: 4 FL: 3 NY: 1 PA: 1 WA: 1

Tesla Model X — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2016677116
201741138
201829355
201916327
202020534
2021589
202218921
202325429

Active Recalls (8)

Federal safety recalls issued for this vehicle.

Instrument Cluster/Panel
Campaign 24V051000 | 30/01/2024
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Warning Light/Devices
Campaign 24V376000 | 28/05/2024
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Latch
Campaign 24V554000 | 24/07/2024
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Headlights
Campaign 24V904000 | 02/12/2024
Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.
Cushion
Campaign 24V967000 | 24/12/2024
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Software
Campaign 25V002000 | 07/01/2025
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March
Air Bags
Campaign 25V172000 | 19/03/2025
An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Steering Wheel/Handle Bar
Campaign 23V743000 | 03/11/2023
An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

General Vehicle Maintenance

Based on the most common issues reported for this vehicle.

  • Follow the manufacturer's maintenance schedule in your owner's manual
  • Don't ignore warning lights — early diagnosis prevents expensive repairs
  • Keep records of all maintenance and repairs
  • Use OEM or equivalent-quality parts for repairs
  • Address unusual noises, vibrations, or smells promptly

Looking for a replacement?

Based on the data above, here are relevant options.

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Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28